Privacy Policy

Wild Gothra 900 Kandi Resort

At Wild Gothra 900 Kandi Resort, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and identification details provided during booking.

• Booking Details: Stay dates, number of guests, preferences, and special requests.

• Payment Information: Payment details processed securely through our booking platform.

• Communication Data: Messages and interactions via WhatsApp, email, or phone.

• Website Usage Data: Information collected through cookies and analytics tools when you use our website.

2. How We Collect Information

Your information is collected through:

• Our website powered by WooCommerce

• Direct communication via WhatsApp, phone, or email

• Booking forms and inquiry submissions

• CRM and marketing tools used for managing guest relationships

3. How We Use Your Information

We use your information to:

• Process and confirm bookings

• Communicate booking details and updates

• Provide customer support and respond to inquiries

• Improve our services and guest experience

• Send promotional offers, updates, and marketing communications (only with your consent)

4. Use of Third-Party Services

We use trusted third-party platforms to operate our services:

• WooCommerce for booking and transaction management

• WhatsApp for communication and customer support

• CRM systems for managing guest data and relationships

• Marketing tools for sending updates and promotional content

These platforms may store and process your data in accordance with their own privacy policies.

5. Data Protection & Security

• We implement reasonable security measures to protect your personal information.

• Access to your data is restricted to authorized personnel only.

• We do not sell or rent your personal information to third parties.

6. Data Sharing

We may share your information only when necessary:

• With service providers involved in booking and operations

• To comply with legal obligations or government requests

• To protect the safety, rights, or property of our guests and business

7. Cookies & Tracking

• Our website may use cookies to enhance user experience and analyze website traffic.

• You can choose to disable cookies through your browser settings.

8. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates to your information

• Request deletion of your data (subject to legal obligations)

• Opt out of marketing communications at any time

9. Retention of Data

We retain your information only as long as necessary for booking, legal, and business purposes.

10. Changes to This Policy

Wild Gothra 900 Kandi Resort reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Wild Gothra 900 Kandi Resort

Your privacy is important to us, and we are committed to safeguarding your information.